Endeca for E-Government
Increasing Access, Transparency and Participation
Citizens expect and deserve to transact business at any hour of the day or night. With the right search and discovery solution, government agencies can provide all of the information needed to properly understand and transact government business at a time that fits their schedules.
Guiding Citizens to the Right Information - Quickly and Easily
Endeca for E-Government offers the easiest way for the public to find and use government information and resources online, dramatically improving access and service delivery for citizens while reducing costs for the government. This solution leverages the same Endeca technology that has become a de facto standard for self-service and user-facing applications in the commercial eCommerce field, tailored for e-government initiatives. |
Featured Customer
Endeca customer Regulations.gov featured on Open Government Initiative page of Whitehouse.gov. The site uses Endeca IAP for Search and guided navigation to help millions of citizens to search, view, and comment on federal regulations. 
| Endeca Advantages for E-GovernmentGuided NavigationEndeca’s Guided Navigation dynamically exposes information in an easy-to-use interface that matches the search and navigation style that users are accustomed to using for online browsing and shopping. The Guided Navigation experience is driven by the data itself, allowing users to explore information on facets of their choosing, without necessarily knowing what specific item they are looking for. This allows immediate publication of information without costly design and fine-tuning of navigation paths, development of taxonomies, and other time-consuming tasks that inhibit the goal of providing information to the public. Content SpotlightingWhile Guided Navigation provides the most comprehensive and intuitive visibility into the data, Endeca’s available Content Spotlighting enables site managers and non-technical professionals to highlight information that would be of special interest to individuals who have chosen or searched for particular topics. For example, special landing pages can be used to present users with all of the information they need about a particular subject. Content spotlighting can be easily adjusted based on user interest and seasonal or event-driven factors. This provides the benefits of both humanly-designed and data-driven navigation.
Search Engine Optimization (SEO)Endeca’s available SEO module provides a way for agencies to ensure that critical information on their websites will be exposed when users search for particular topics on the Internet. Once searchers have reached the website, Endeca’s information discovery capabilities allow them to explore and find any other critical information.
Benefits of Endeca for E-GovernmentGreater Transparency
Transparency in government empowers citizens by enabling them to anticipate changes that may affect them and to engage more actively in the political process. Achieving transparency means more than simply making vast amounts of data available.To be truly accessible, information must be easily search and explored. For example, users of Regulations.gov are able to search for proposed rules using an intuitive interface powered by Endeca, then submit comments.
Zero-Training RequirementWebsites that serve a diverse community must be easy to use and navigate. Endeca’s Guided Navigation, in use by more than 250 million users worldwide, has been proven to be an efficient and cost-effective means to present content to large and diverse user communities. Rapid DeploymentEndeca for E-Government allows agencies to present information with minimal up-front design work. Endeca’s Guided Navigation can leverage taxonomies and other knowledge representations, but the system is not dependent on pre-built data structures. New data sets can be indexed and made available immediately without costly tagging and design projects.
Separation of Data and Presentation LayersEndeca’s Information Access Platform enables publication of information in an elegant and accessible manner while keeping the data and application layers separate. Data underneath the presentation layer can be modified, extended, replaced and removed without interfering with the presentation. New or changed data is simply captured and indexed by the system and made available immediately. This approach is in compliance with directives and standards from organizations such as W3C, which strongly urge separation of data from website design and logic.
Innovative Platform TechnologyEndeca for E-Government is based on the Endeca Information Access Platform, which helps users to find the information they want and to discover new online content they didn’t even know existed. Information access solutions built on this platform return much more than just query results. They also provide dynamic summaries — in the form of menus, maps, tag clouds, and more — of all the data and content in those results. And with every step the user takes, these summaries instantly change based on the selected filters, the possibilities in the data, and any content spotlighting rules. This Guided Navigation experience leads millions of users, one at a time, to the information and services they need while reducing cost to the government.
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