More Sales From Marketing. More Satisfaction From Customers.Endeca helps distributors maximize the value and effectiveness of every customer interaction, from calls to your customer service center to visits to your website. Our technology makes it easy for customers and employees to search and analyze large volumes of information in ways that IT could never predict ahead of time.
Information in the hands of customers enables them to find the best product available for their needs. Information in the hands of your sales and marketing team means faster call resolution, more effective customer targeting, and better insight into what’s driving your sales. It all results in better decision-making that improves your bottom-line. |
Sigma-Aldrich“The search on the site has dramatically improved with the Endeca implementation. What's important is how many people actually buy the product that they put in their shopping cart. There's a 75% increase in the conversion rate.” Daniel Boesch, Marketing ManagerFind out more | Endeca Distribution Customers Have Benefited From:- Increased sales and customer satisfaction
- Larger order sizes and higher margins
- Improved marketing effectiveness
- Notable gains in productivity
- Reduced IT and customer service costs
Solutions Built with the Distributor in MindEach of our solutions represent a distinct application with a different audience of end-user, all built upon Endeca’s market-leading Information Access Platform (IAP). Our IAP provides the core engine, tools and advanced capabilities to power our solutions and meet the search and information access needs of today's most demanding distributors—large and small. Endeca Distribution solutions include: - B2B eCommerce
Helps customers more easily find the products and information they need to increase your online sales and reduce the cost of customer service.
- Website Search
Provide visitors the best and easiest way to search and find information and materials to generate more leads and influence future customers
- Call Center & Customer Support
Turn your customer service representatives into your best sales people and watch customer loyalty—and sales—keep growing.
- Enterprise Search
Leverage the value of your enterprise content by enabling sales reps and engineers to easily find and compare the best information to help customers and close new business.
- Sales & Customer Analysis
Quickly act on market trends and create a window of competitive advantage with tools that analyze sales and customer information in new and unique ways.
See how Endeca is leading the industry in enterprise search technology and empowering distributors around the world such as Avnet, CDW and HD Supply to improve sales and gain a sustainable competitive edge.
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