Endeca for Retail

In today’s competitive retail environment, simply saying you have a multi-channel strategy isn’t enough. With hundreds of retail and eCommerce customers—including 42 of the top 100 online retailers—Endeca understands that it is critical for you to provide an integrated multi-channel storefront to your customers in order to meet your business objectives. An increasingly savvy customer base requires a seamless user experience through all channels, particularly online and in your stores. And you want control over guiding them to the right products at the right time.

At the same time, employees also need an integrated view of all relevant data sources in order to make critical decisions regarding merchandising, sales, and customer service  In short, both your internal and external customers need to find, analyze, and understand information in order to make better everyday decisions that can generate millions to billions of dollars in revenue gains or cost savings.

Endeca’s software provides exactly that—with a core platform that supports a suite of solutions to meet the demanding needs of today’s retailers, along with a tool suite and advanced capabilities designed specifically with the retailer in mind.

Market Leading Endeca Information Access Platform

The Endeca Information Access Platform (IAP) offers retailers the fastest way to build search and information access applications that convert more site visitors into customers and also foster discovery and insight in daily decisions. The MDEX Engine technology at its heart is the key.  Learn more about the core technology which powers the search and information access infrastructure for hundreds of retailers.

Retail Solutions Built on the Platform

Built on the Endeca IAP, Endeca’s solutions for retail solve today’s most challenging search and information access challenges.  Ranging from the market-leading Endeca for Online Retail solution to innovative solutions for Customer Service and Call Center, Endeca provides a full suite of solutions for today’s multi-channel retailer.

Best in Class Tools

Endeca’s market leading tools suite also is designed to meet the rapidly changing needs of the retail business user.  For online retailers, and specifically the Merchandiser and Marketer, Endeca’s Merchandising Workbench allows for full control of the site, including customized landing pages and search engine marketing, providing the optimal user experience to convert more visitors to buyers.  By limiting the reliance on IT, this also significantly reduces the total cost of ownership of your Endeca solution.

Advanced Capabilities

Endeca provides advanced capabilities built on and tightly integrated with the Platform to meet the demanding needs of today’s multi-channel retailers.  Learn more about Endeca’s advanced capabilities focused on Search Engine Marketing and Social Navigation.