Case Studies

Retail

Borders: An In-Store Experience Online (1.48 MB)
Challenged with creating a retail experience online like that of their stores, Borders chose Endeca to create a distinctive online shopping experience that not only exemplified its brand but also took advantage of cross-channel selling opportunities to increase revenues and customer loyatly.
eBags: Online Innovation Converts Clicks into Sales (707.12 KB)
As an innovative online retailer, eBags wanted to increase conversion rates by creating an easy and information search and navigation experience so shoppers could quickly find the bags they wanted. With Guided Navigation, eBags' customers are able to expore thousands of bags, millions of customer reviews, and a wide variety of videos to quickly find and purchase their desired products.
Otto Group: Boosting Conversion Rates with Successful Search (97.31 KB)
As the second largest online retailer in the world, Otto Group struggled with helping its customers to find what they wanted and stay on the site. By implementing Endeca, Otto Group saw a 130% increase in conversion rates and a decrease in search faliure rate from 33% to 0.5%.
Dabs: Mastering Web Merchandising (239.46 KB)
Dabs set out to provide an online shopping experience that mimicked its customers' buying process, allowing them to easily find and configure products to meet their unique needs. With Endeca for Online Retail and Guided Navigation, dabs.com was able to create the process and provide new online merchandising techniques which, in return, provided a very significant increase in revenue by 33%.

Media & Publishing

Discovery Communications: Navigation Through A World Of Digital Assets (330.21 KB)
Discovery wanted its teams to extract new value from the company’s existing digital assets in order to increase productivity and reduce cost. To accomplish this, Discovery needed a better search and retrieval tool to manage its large library of content. Because of its range of features – from flexibility to speed of search --- Discovery chose Endeca’s Digital Asset Navigator to power its content management system. As a result, the company created not only operational efficiencies, but a distinct competitive advantage.
ALM Increases Page Views by 130% with a Vertical Search Application (573.04 KB)
ALM, a leading integrated-media company, focused on the legal and business communities, launched a new vertical search application that provides customers witn an intuitive user experience across multiple internal and external sites while increasing revenue subscriptions, advertising, and the sale of anillary products. By using Endeca, ALM saw an increase in search page views by more than 130% and relevency of advertising, driving higher click-through rates and conversions.
Bauer: New Revenues From Content, Community, and Commerce (83.81 KB)
By creating a unique online user experience, Bauer's customers can now explore products, articles, and user-generated content...including user reviews and ratings. Bauer saw an increase in page views by 300%, an increase in repeat visitors by 30%, and a 200% increase in advertising revenues.
CarPoint: Improved User Experience Increases Advertising Inventory (96.74 KB)
CarPoint sought to create a differentiated user experience by improving the information access functionality, driving users deeper into the Web site and increasing the amount of valuable advertising real estate and revenues. By implementing Endeca for Directories, CarPoint saw a 20% increase in page views and 15% increase in average session duration.
Chip.de: Effective SEO Leads Media Site to #1 Ranking (553.87 KB)
As its site topped seven million records of data, CHIP Online wanted to find a search engine technology company to partner with in order to create an improved search and navigation experience for hundreds of thousands weekly visitors.
Chip.de: Effective SEO Leads Media Site to #1 Ranking (German Version) (325.66 KB)
As its site topped seven million records of data, CHIP Online wanted to find a search engine technology company to partner with in order to create an improved search and navigation experience for hundreds of thousands weekly visitors. (German Version)
LexisNexis: Creating Business Development Solutions Using Endeca’s IAP (122.74 KB)
Lexis-Nexis set out to launch a completely new service to both existing and new customers that would provided LexisNexis with unique ways to do in-depth market analysis, competitive strategy, and business development. Using Endeca, LexisNexis atVantage gives firms a comprehensive view of in-depth litigation history, financial data, and business information unifying hundreds of exclusive and distinct content.
Lonely Planet: Opening Up a New World of Content to Travelers (117.34 KB)
While Lonelyplanet.com had lots of content, much of it wasn't seen by visitors. Lonely Planet chose Endeca for Online Media to offer a seamless user experience, lengthen stays, increase page impressions, and drive revenue. Users can now search across all content, be it editorial or user-generated, as all as products and services.
Newssift: Enabling Meaningful Business Decisions (662.53 KB)
During the initial development of Newssift, FT Search discovered that its semantic web application required a powerful search engine in order to achieve its desired scalability and performance. In a final attempt to launch the service, FT Search implemented Endeca which provided a platform that offered real time interaction with information at immense scale that the service required, delivering a massive performance increase over previous vendors.
Wee Welcome: A new welcome nets 100% growth in traffic and membership (1.05 MB)
Wee Welcome wanted to transition its information-based site, with staff-only postings, to a user-driven social network that allowed members to easily add their own content and that enabled any visitory to quickly search and navigate throughout the wide breadth of information on the site. With Endeca, Wee Welcome has been able to provide members and visitors a rich, supportive, and rewarding experience. Plus, the new site has created additional advertising opportunities.

Distribution

Brady Corporation: Delivering a Consistent and Intuitive Online Catalog (89.81 KB)
Brady's catalog was stored across numerous systems and languages, with data that changed daily, exposing errors and inconsistencies to product information. By deploying Endeca, Brady was able to give its customers the ability to navigate and explore accurate product information, and the FullTilt Perfect Product Suire, which streamlines and standardizes product information.
Sigma Alrich: Helping Customers Find the Right Products (87.41 KB)
Sigma Aldrich's customers struggled to quickly search and easily browse the online catalog and access information from multiple sources. With Endeca's B2B eCommerce, Sigma Aldrich was able to provide its customers with fast and easy access to integrated product data and related information from a single interface.
Premier Farnell: Growing the Online Channel through Best-of-Class Catalogs (85.24 KB)
With over four million electronic components, Premier Farnell wanted to create a flexible, fast, easy, and cost-effective information access and retrieval solution to be used by two million customers. Using Endeca's B2B eCommerce solution, Premier Farnell, built a robust platform to build eCommerce business for future growth across the company.
RS Components: Converting More Visitors into Customers with an Innnovative Website Redesign (901.4 KB)
With online activity having grown to more than 35% of sales, RS Components decided to re-focus their eCommerce strategy. With Endeca, RS Comonents was able to redesign an online storefront that increased conversion rates of visitor-to-customer by 69% and a decrease of 58% in search abandonment rates.
SHI: Delivering the Next Generation of 4,000 Custom Online Catalogs (755 KB)
SHI's online catalog was not providing the high quality of service and ease of use that customers had grown to expect online. As a result, SHI chose Endeca to revamp the 10-year old website with eCommerce best practices and an updated look and feel. The new website delivers a better shopping experience similar to the best retail websites, while managing and updating its online catalog of over one million products quickly and efficiently and providing new business opportunities.

Manufacturing

Smith Services Turns to Endeca for Supply Chain Visibility (774.19 KB)
Smith turned to Endeca to power their integrated suite of Supply Chain Management Programs. Utilizing Endeca’s search, analytics and Guided Navigation® experience, as well as its ability to integrate data from many disparate systems, Endeca is enabling Smith to change the way they do business.
Panasonic: Bringing Innovation Online (346.22 KB)
The Panasonic.com architecture had remained virutally untouched since its initial launch in 2000. By 2006, the site lacked a consisten look and feel, and did not merchandise products effectively. Endeca powers Panasonic's re-designed website, spanning the "Shop and Compare," "Learn About It," and "Get Support." content, delivering the search and Guided Summarization experience that people have come to expect in online catalogs.
Weatherford: PLM’s Missing Link: The Product Data Navigator (125.65 KB)
Weatherford was looking to improve product profitability by gaining clearer intelligence on all the engineered parts that drive its business. Endeca’s Product Data Navigation Solution makes it easy to find product and parts information, and to bridge the PLM and ERP systems.
Cabot Corporation: Helping Web Site Visitors Help Themselves (147.39 KB)
Cabot Corporation set out to relaunch the cabot-corp.com Web site so a broad range of users could easily find and discover a wide variety of site content. Using Endeca for Web site Search, running on to of an existing IBM Comino content management system, Cabot was able to deliver a site that saw an increase in product sheet downloads by 17% and technical information downloads by 48%, to name a few. They were also able to save thousands of dollars in Web site design by generating global, persistent navigation dynamically from an existing content management process.