Endeca Multichannel Commerce with hybris

End-to-End Online eCommerce Software Solutions

Endeca Multichannel Commerce with hybris is an online eCommerce software solution that breaks away from the traditional eCommerce Platform mold by bringing together Endeca’s industry-leading user experience and tightly integrated merchandising capabilities with the best-of-breed hybris eCommerce Platform and built-in Product Content Management (PCM).

What Does This Mean for You?

  • Reduce your commerce platform upgrade costs to near zero
  • Manage product data and rich content across multiple channels from a single source
  • Focus your attention on innovation rather than on legacy system maintenance 

Why Is This Not Your Average eCommerce Platform?

  • Configurable hybris eCommerce solution architecture
  • Built for multi-site, multi-language, multi-channel business models
  • Personalized, 1-to-1 web content presentation (offers, categories, brands, promotions)
  • End-to-end marketing workflow and management tools
  • Advanced tools for multichannel product data and content management

eCommerce Solution Components & Capabilities

Endeca Multichannel Commerce unifies previously separate core eCommerce software solution components that require the most integration – Endeca search, browse, merchandising with hybris eCommerce, WCMS, PIM, DAM, and print – into a single architecture. You get a complete solution that addresses online retail business needs more flexibly.

Product Content Management (PCM)
At the heart of Endeca Multichannel Commerce lies the hybris PCM, the basis for the flexibility and easy customization of the hybris eCommerce Platform that makes it to map business structures and processes dynamically.

The hybris PCM is the next generation of Product Information Management (PIM). It is a comprehensive product content management platform that eliminates inconsistencies in product data by providing a “single version of the truth” for each product. hybris PCM software combines the features of an industry-leading product information management system, with highly sophisticated functionality for managing unstructured product content such as user-generated content, multi-media, and troubleshooting and usage tips. Combined, these capabilities significantly increase the effectiveness of multichannel commerce by providing a consistent, 360° view of product data and content customer experience at every touch point.

eCommerce Platform
The hybris eCommerce Platform provides configurable, open-standard eCommerce Software Solution to increase online revenue by optimizing the sales processes. This next-generation eCommerce platform allows the mapping of sales and order management, synchronizing sales channels efficiently so that you can reach customer groups all over the world. In addition to classic functions such as order processing and online catalogs, the hybris Commerce Platform provides retailers and manufacturers from all sectors with a solution for the entire sales cycle: from marketing, through sales to service and back again.

UX and Merchandising
The Endeca Multichannel Commerce user experience and merchandising capabilities are built on patented Endeca MDEX Engine technology, a new class of technology optimized for helping shoppers explore content, regardless of its source or format. Endeca dynamically assembles and presents the most relevant content to each customer, based on their actions, from the moment that customer interacts with your site. Online, the steps and questions shoppers take are in the form of an on-site search, a category selection, or any combination of filters that indicate the customer’s intent. The result is an online storefront or catalog with higher natural search traffic, conversion rates, and average order values than is possible with any other user experience. 

Mobile Commerce
Endeca provides a full breadth of capabilities to bring your business to the mobile channel.  We help online businesses extend the same technologies powering their eCommerce software solution to customers on-the-go.  Advanced tools allow business users to control mobile sites and mobile apps without IT or software updates.

Interested in finding out more? Call 617-674-6300 or fill out our contact us form.