Manufacturing: Manufacturing Solutions: Warranty Analysis

Endeca Warranty Analysis

Warranty resolution relies on clear visibility into information to quickly identify, react to and resolve the point source of the problem in an expedient fashion. And sourcing the data can be a significant challenge. Every resolution of a significant claim requires a movement through multiple information systems in reverse order to identify the root cause and point source. The problem? Most information sources were built for storing data, but not to support tracking of data movement in reverse order.

Endeca Warranty Analysis is uniquely suited to address this issue with its ability to provide you with unprecedented insight into any data anywhere. Endeca lets you easily access multiple heterogeneous data sources—and, Endeca's Guided Navigation and Summarization offers you the most powerful way to quickly sort through and understand the enormous volumes of structured and unstructured data. Endeca Warranty Analysis can deliver faster resolutions than ever possible – reducing cost in ways never before possible.

Principal Features:

• Any data from anywhere, regardless of source or structure
  The Endeca Information Access Platform is a new class of software, enabling the aggregation and analysis of large volumes of disparate data from multiple internal and external data sources. Structured and unstructured data are all accessible using Endeca, enabling access to valuable information that has previously been "siloed," or locked in pdf, text or eMail documents. New data sources and even recent acquisitions can quickly be brought within the spend analysis purview with rapid aggregation and dynamic classification.
• Unprecedented user experience
  Endeca's Guided Navigation and Summarization functionality makes the unique and important warranty information visible through visual and textual summaries of the data. This way of guiding any user through asking and answering any question has never before been available using conventional database, search, or business intelligence tools. The enhanced ability to find and understand information provides dramatic advantage to information users that need to access and interact with varied data in changing ways.
• Ability to identify relationships
  Overcoming limitations of traditional tools or applications, Endeca Warranty Analysis marries market-leading search and business intelligence capabilities to bring together information from across multiple data sources without the creation of pre-defined schemas or relationship indexes that limit subsequent data investigations. This means that users can search from part data to supplier information and back—identifying other products where similar parts are used, or identifying all of the suppliers used to source the part in question. Endeca's MDEX powers search structured and unstructured data in any direction, from any starting point to any other element. Leveraging this powerful technology, Warranty specialists can get to the source of the issue faster, with more reliable information than ever before.
• Warranty Analytics
  A series of graphs and charts representing aggregated warranty statistics makes it easy for all warranty professionals to investigate any warranty issue. Leveraging the collected data that only Endeca's Information Access Platform can provide, the analytics power a highly interactive, critical application to identify hotspots and perform first level analysis.

See other solutions: PLM Insight, Design for Supply, Spend Analysis, Knowledge Management, B2B eCommerce, Sales & Customer Analysis