B2C eCommerce

The solution chosen by 45 of the Top 100 Online Retailers

Operating in a multichannel world is not new, but engaging customers in that world is becoming increasingly complex. Today’s consumers demand user-centric, any time, anywhere information. They expect their experience to be interchangeable and on their terms, whether it’s on a mobile device, online or in-store.

More than any other factor, the customer experience has the greatest impact in converting browsers to loyal customers. Endeca InFront™ helps online retailers manage the customer experience across all consumer touchpoints. At every interaction, InFront helps non-technical online retail teams deliver a content-rich, targeted customer experience. Online retailers can leverage investments in user-generated content or web analytics and maximize SEO and pay-per-click campaigns to extract the most value from your data, 3rd party technologies and your customers.

Our customers consistently report increased performance metrics in the following areas:

• Natural Search Traffic - SEO improvement and repeat visits
• Conversion rates - Customers find the best product for their needs
• Order size and margins - Merchandising of cross-sells and up-sells
• Reduced cost of sale - Purchases shift online and away from traditional channels

Download our InFront datasheet for more information.

Don’t take our word for it. See what our customers are saying.