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Toyota

Toyota Motor Sales U.S.A., Inc., the marketing, sales, distribution and customer service arm of Toyota, Lexus and Scion in the United States, needed a way to understand its quality data, yet had an exponentially growing number of questions and a fraction of the time to react than expected for a traditional BI project.

Boeing

Boeing utilizes the Endeca Information Access Platform to solve a number of information access challenges across their organization both externally and internally, specifically helping engineers, business partners, and other knowledge workers access the right information at the right time.

Novation

Novation, the healthcare industry’s leading supply contracting company, has partnered with Endeca to redesign its member-facing portal. The new integrated website incorporates Endeca’s state of the art search and navigation capabilities. As the industry's leading supply contracting company, Novation serves the purchasing needs of VHA and UHC, two national health care alliances, as well as the members of Provista. By using the largest database of member spend and member contacts, Novation has the industry’s most sophisticated means to identify future savings and drive down costs. In 2010, VHA, UHC and Provista members used Novation contracts to purchase approximately $40 billion in products and services. Through its partnership with Endeca, Novation will also redesign the transactions systems associated with its member portal.

Auto Trader

"The dynamism within the search that we have with no dead ends and the constant updating of our search form, means you're always seeing what's in stock and how each change affects the availability." Jody Goodall, Head of Research and Development

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Walmart

"Endeca combines search, navigation and merchandising in a single application, enabling Walmart.com to apply its merchandising strategy to support the way shoppers click through the site." Internet Retailer, November 2004

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Ford

Ford recognized the benefits of using Endeca on both their Ford.com website and internally for simplified internal intelligence. The internal solution integrates data from more than seven different source systems. These include purchasing, finance, supplier, engineering, and part catalog applications, offering sourcing professionals 360-degree visibility of part and supplier related data. "Manufacturers are among the most information rich of all enterprises, but the ultimate value of this information remains limited by legacy systems that were never architected for such integration, exploration and discovery. We are now witnessing the beginning of a shift to a whole new class of information architecture that will unlock this latent value." IndustryWeek, 2008

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B&H Photo Video

B&H Photo's earlier search and navigation solution had a mounting total cost of ownership stemming from high IT support costs and high hardware costs. In addition, the solution brought business risk in the form of instability and slow performance. They turned to the Endeca Commerce Suite to overcome these challenges.

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Home Depot

"HomeDepot.com credits search technology from Endeca Technologies Inc. with a significant role in what have been double-digit conversion rate increases and a lift in average order size since last year." Internet Retailer, July 2005

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Sigma-Aldrich

"The search on the site has dramatically improved with the Endeca implementation. What's important is how many people actually buy the product that they put in their shopping cart. There's a 75% increase in the conversion rate." Daniel Boesch, Marketing Manager

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Weatherford

"While users could search by part number...this presumed they knew the part number. Quite often, they needed to answer the reverse question, starting with functionality specs and then learning if any existing part numbers or substitutions met those requirements." Industry Week, November 2004

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RS Components

RS Components first turned to Endeca to power an aggressive e-commerce strategy, using Endeca to help its customers explore, evaluate and select more than 500,000 - containing more than over 1 million product attributes as well as related technical documents, on dozens of regional sites in Europe and Asia. Following on this success, RS tapped into Endeca's analytics and integration capabilities to achieve one consistent view of enterprise data across the organization's multiple ERP systems.

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NASA

"This new interface will allow direct searching of text files and searching within a browse function. In addition, search menus will be automatically driven from the existing metadata without the use of taxonomies." NASA

Premier Farnell

"We used basic technology at first and then moved to a more advanced third-party product. But we knew all along we needed something much more powerful. Our customers need to quickly find and select products intelligently by technical need or specification, not just by part numbers." - KM World, 1/1/2006

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Raytheon

Raytheon turned to Endeca to address data overload challenge facing their product designers and procurement managers. The resulting application created unprecedented information visibility and insight, driving new efficiencies into their overall supply chain processes.

eBags

Not only can visitors sort searches by top rated products on product pages, they can instantly see how many customers would recommend buying the product, customer ratings of its durability, organization and overall quality. "The thing that is really important is how much people write. Even in negative reviews this is helpful," eBags co-founder and senior vice president of marketing Peter Cobb. Internet Retailer, 2008

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Ebsco

"We were impressed with Endeca's advanced search, Guided Navigation and Content Spotlighting capabilities," said John Fitts, vice president and general manager of EBSCO's Information Systems and Services department. "The Endeca platform will help deliver a compelling user experience while providing simple, powerful tools to create and configure new applications. Endeca was the only vendor we looked at that could offer this combination."

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Brady

Brady’s catalog is stored across numerous systems and languages, with data that changes daily. This complexity exposed its product information to errors and inconsistencies, and made it difficult to control data security. By deploying Endeca, Brady was able to give its customers the ability to navigate and explore accurate product information.

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Buzzillions

Buzzillions recognized that relevant content was core to improving the user experience for people who want to research consumer prod­ucts before purchasing. Adding that content to their site required creating a project and launching it during a development cycle. The challenge was to create a real-time, flexible product that would allow the business users to add better navigation, targeted content and greater usability to the site on their own and without waiting for a development cycle.

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Scripps Networks

Scripps Networks Digital has deployed Endeca Technologies' site search, navigation and content publishing tools on HGTV.com, allowing the publisher to trigger contextual ads and serve up product offerings to consumers with every search. The site has been redesigned as part of a push to find new revenue streams from digital media. Media Post, 2008

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Cabot

Cabot Corporation set out to relaunch the cabot-corp.com Web site so a broad range of users could easily find and discover a wide variety of site content. Using Endeca for Web site Search, Cabot was able to deliver a site that exceeded its goals while saving dollars and resources on its content management process.

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HMV.com

HMV is the leading specialist retailer of music, DVDs, video, computer games, and related products in the UK and Ireland. HMV partnered with Endeca and LBi to build getcloser.com to create value for its customers through an online social community that helped them better relate to HMV’s products.

IBM

IBM reported $500 million in savings in a single year with its Human Supply Chain initiative, a Knowledge Management solution that helps BCS to optimize staffing decisions. This is one of seven solutions at IBM built on the Endeca Information Access Platform, spanning analytics, eCommerce, MDM, customer service, and knowledge management.

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CareerOneStop

After a careful evaluation of multiple search technology vendors, the CareerOneStop team selected Endeca's E-Government solution for its unique features such as Guided Navigation and Content Spotlighting, as well as the ease of development of a pilot application.

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Software House International

One of the most unique aspects of SHI's business approach is the commitment to delivering custom catalog views to 4,000 of SHI's largest business customers. The new site features Endeca's Custom Catalog capabilities which make it easy to manage and deliver these custom views at high performance, despite the significant size and uniqueness of SHI's product information. These custom catalogs incorporate a wide variety of custom fields, including negotiated pricing, custom naming conventions, and customer standards for particular product categories.

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CarPoint

Using Endeca, CarPoint sought to create a differentiated user experience by improving the information access functionality, driving users deeper into the Website and increasing the amount of valuable advertising real estate and revenues.

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Ace Hardware

"Endeca has provided Ace with a solution that not only addresses common stumbling blocks, but takes search a step further, giving our retail associates the ability to intuitively and effortlessly filter results and explore related products." Frank Murphy, retail IT manager.

Panasonic

Panasonic.com features extensive use of rich media and better search. On a product page for plasma TVs, for example, visitors can sample product videos, click and see larger images, and read detailed product summaries and other information. Panasonic also redesigned each product page with a search box. The new site search engine, which features guided navigation from Endeca Technologies Inc., delivers faster answers that include results by category, price and other categories. - Internet Retailer, 10/17/2007

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Shoplocal.com

"By teaming with Endeca and our retail partners, we can provide a compelling shopping experience that goes well beyond that of any other local shopping resource." Brian Hand, CEO

IEEE

As part of a complete site redesign of IEEE Xplore, IEEE discovered that its existing vendor could not meet two of the key requirements for the new library – improved search features and a better user experience. After an extensive review, IEEE chose Endeca because of the company’s innovative search applications, its future direction, and the ability of the Endeca Publishing Suite to provide cutting-edge search and navigation capabilities.

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ALM

"We are confident that we are offering the best vertical search experiences for our customers. Endeca can help companies do that better than their competition." Shannon Holman, director of content strategy and development

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Chip.de

As its site topped seven million records of data, CHIP Online wanted to find a search engine technology company to partner with in order to create an improved search and navigation experience. CHIP Online chose Endeca and saw a significant increase in advertising revenue, as well as, a dramatic improvement in the site’s SEO performance.

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Indigo

Following a successful deployment of Endeca for Online Retail, Chapters Indigo, Canada's largest book chain, has now deployed Endeca for Kiosks in hundreds of brick-and-mortar stores.

PC Connection

"PC Connection offers tens of thousands of products, each of which has its own unique set of product information," said Mike Davis, vice president of information services for PC Connection, Inc. "Endeca's technology harnesses that product data and uses it to provide options for customers to find what they want intuitively. It's flexible enough to accommodate a variety of search approaches, which makes it easy to find products fast."

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Corporate Express

Corporate Express uses the Endeca IAP to deliver a unique and dynamic customer experience - including custom views of products and pricing - of clean, normalized master product data. Endeca is used on Corporate Express' B2B eCommerce site, E-Way.com, which features over 190,000 products, supports 1.2 million users from over 100,000 specific customer accounts, and is responsible for 75 percent of the company's overall revenue.

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Future Electronics

"It is our goal to provide engineers throughout the world with the most robust source of products and information that helps them make better decisions, enable superior product design, and get their products to market quicker,” said Rob Birse, VP of Marketing for Future Electronics. “Endeca provided the unmatched search, navigation and merchandising to deliver this user experience, while offering a unique approach to take full advantage of our Microsoft investments.”

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Smith Services

Smith turned to Endeca to power their integrated suite of Supply Chain Management Programs. Utilizing Endeca’s search, analytics and Guided Navigation experience, as well as its ability to integrate data from many disparate systems, Endeca is enabling Smith to change the way they do business.

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John Deere

John Deere uses Endeca to lower design costs, reduce supply chain risks and speed time to market by giving design engineers unprecedented visibility into integrated information from its supplier management system, electronic parts catalog, product line data, technical attribute data, usage factory data and more - all from a single, intuitive interface.

Tesco

"Endeca allows Tesco to create targeted promotions based on a shopper's search query and navigation path. Search results now incorporate filtering options to refine and narrow customer queries." Net Imperative, November 2004.

Kiddicare

Upon visiting the Kiddicare web store, customers can browse the retailer's extensive stock of baby and nursery products based on customer sentiments, along with product reviews and ratings."Kiddicare's pioneering approach towards using perhaps the most influential information when it comes to making purchases - the views and feedback from like-consumers -- offers a glimpse into the future of online shopping and one of the most unique uses of Guided Navigation® capability to date."

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Discovery

Discovery Communications wanted its production teams to extract new value from its digital content investments, increase productivity, and reduce costs through the access and discovery of existing assets. To enable this process, the company needed better search, retrieval, and collaboration capabilities for its digital asset management solution.

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Harris

Harris uses Endeca to span multiple divisions and unite information from systems that include Oracle Agile product lifecycle management; PartMiner component information, Dun & Bradstreet business information, and key supplier systems-as well as several custom applications-creating a massive index of more than 70 million records. Using the capability, Harris professionals can explore and make decisions related to supply chain objectives. As a result it reduced design and production costs through better supplier selection and parts reuse, avoidance of risk, higher quality, and accelerated time-to-market.

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Fastenal

"Fastenal uses the Endeca solution to produce custom views of online catalog pages by filtering the data, hiding what users shouldn't see and showing what they should. This lets each user have a specific view of the data, seeing only the products and pricing that are part of the user's contract without Fastenal having to create a custom catalog for each customer." - DM News, 3/27/2006

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dabs

dabs.com sought to provide an online shop­ping experience that mimicked its cus­tomers’ buying process, allowing them to easily find and configure products to meet their unique needs. By improving the user experience, dabs.com would be able to increase both its conversion rates and average order values.

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NBI

As one of the country’s leading continuing legal education providers, for the past 20 years NBI relied heavily on direct mail to reach its target customer base. With Endeca, NBI moved its online strategy forward and dramatically increased traffic to the site with the SEM module. The number of NBI.com pages indexed by large search engines like Google and Yahoo! went from just a few hundred to over 50,000 pages indexed and they’ve been able to decrease SEO spend by about forty percent.

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King Arthur

After a thorough evaluation process comparing the best hosted site solutions on the market, Silver and her team selected Endeca On-Demand site search and merchandising solution. A customized version of the Endeca platform, popularized by the largest eCommerce stores, the solution offered the richest set of advanced site search and search-triggered merchandising solutions, and had proven itself in the most arduous of scalability tests.

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Wee Welcome

“Right away, the traffic on our site doubled, with unique visitors from natural search engines such as Google, Yahoo, and Microsoft increasing five-fold.” — Maureen Dennis, President of Wee Welcome

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Bauer Consumer Media

"By enabling customers to carry out quicker and more intelligent searches, Endeca has made it easier for them to find the information that they're after." Angus Swan, project lead.

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Otto Group

Otto Group, the world's second-largest online retailer, runs the Endeca Commerce Suite on its Kaleidoscope, Freemans, Grattan, and lookagain catalogs. It has seen a 130% increase in conversion rates, 200% conversion rates for visitors originating from pay-per-click marketing programs, and a decrease in search failure rate from over 33% down to 0.5%.

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Dice

"Endeca has helped us create a personalized user experience where we can account for the various ways people find relevant job postings and enable them to compare options in a way that best meets their unique needs." Scot Melland, President and CEO.

Northern Tool & Equipment

"The redesign of Northern Tool's site search had an immediate impact on conversion rates and order size, Miller said, with conversion rates up 18%. In addition, ease of use increased by 17% based on customer feedback, he said. After six months, the site search conversion rate was twice the overall average and 54% of sales were driven by site search, he said. In addition, there was a 72% increase in natural search sales, Miller reported. "We paid off our three-year investment in three months," he said." - Internet Retailer, 2005

National Cancer Institute

"The National Cancer Institute has updated the search facility on its www.cancer.gov Web site to provide faster and easier access to information about cancer." Information World Review, April 2005

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LexisNexis

"With Endeca users can not only search and find information but it also allows them to uncover valuable business intelligence to help them identify new business opportunities and grow existing accounts." Mason White, vice president of atVantage for LexisNexis

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